Medical Receptionist

Top Job

Located in Olympia, WA

Salary: $22.50/hr

Now Hiring: Medical Office Receptionist
Location: Olympia, WA | Industry: Healthcare / Medical Office
Employment Type: Evaluation-to-Hire
Schedule: Monday–Friday | Full-Time | Staggered Shifts Between 7:30 AM–6:00 PM
Pay: $22.50/hr+ depending on experience 

About the Job

Express Employment Professionals is partnering with a busy, established medical office in Olympia, WA, to hire an experienced Medical Office Receptionist to join their team.

This is an Evaluation-to-Hire opportunity for someone who enjoys working in a fast-paced medical environment, providing excellent patient service, and keeping a busy front desk running smoothly.

This medical office sees over 100 patients per day, so we are looking for someone who is comfortable managing a high volume of patient check-ins, answering busy phone lines, verifying insurance eligibility, and handling multiple responsibilities throughout the day.

The ideal candidate has previous medical receptionist experience, understands the importance of accuracy and patient confidentiality, and can remain friendly, organized, and professional even during the busiest parts of the day.

Dependability and attendance are extremely important in this position. The office relies on its front desk team to keep patient appointments running smoothly, so we are looking for someone who takes their schedule seriously, arrives on time, and consistently provides excellent service.

This is a full-time position with staggered start and end times within the office's operating hours of 7:30 AM–6:00 PM, Monday through Friday.

Key Responsibilities:

• Greet patients professionally and provide a welcoming, positive experience at the front desk
• Check patients in and out accurately and efficiently in a high-volume medical office
• Verify patient insurance eligibility and confirm coverage information
• Answer and manage a high volume of incoming phone calls while maintaining excellent customer service
• Schedule, confirm, and update patient appointments
• Collect and update patient demographics, insurance information, and required documentation
• Communicate professionally with patients, providers, and other medical office staff
• Maintain accurate patient records and protect confidential medical information
• Assist patients with questions regarding appointments, insurance information, and office procedures
• Manage multiple front desk responsibilities while keeping patient flow organized
• Follow established office procedures and maintain a professional, organized reception area

What You Bring:

• Previous medical receptionist experience required
• Experience verifying medical insurance eligibility and coverage required
• Experience checking patients in and out in a medical office setting
• Experience answering and managing high-volume phone calls
• Comfortable working in a busy medical practice with a high daily patient volume
• Strong computer skills and experience working with electronic medical records or patient scheduling systems
• Excellent customer service and communication skills
• Ability to multitask, prioritize responsibilities, and remain calm under pressure
• Strong attention to detail when entering patient and insurance information
• Understanding of patient confidentiality and HIPAA requirements
• Friendly, professional, and patient-focused attitude
• Excellent attendance, punctuality, and dependability
• Ability to maintain a polished, professional appearance consistent with the medical office's dress code
• Flexibility to work staggered full-time shifts within the office's Monday–Friday operating hours
• Interest in a long-term position with an established medical practice

Ready to Apply? Choose What's Easiest:

• Text the word "Jobs" to 360-357-7195 and get a quick reply
• Email your resume to Jobs.OlympiaWA@ExpressPros.com

Why Express?

Express Employment Professionals connects talented people with top local companies and organizations. As an Express associate, you'll also be eligible for:

• Medical coverage that meets ACA requirements
• Washington Paid Sick Leave
• Holiday Pay (after 500 hours and an average of 35 hours/week)

Apply Now