Shipping Clerk

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Located in Seaford, DE

The Shipping Administrative Clerk provides administrative support for shipping and logistics operations. This role is responsible for preparing shipping documentation, coordinating with carriers, maintaining accurate records, tracking shipments, and ensuring orders are processed efficiently and accurately. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities

Prepare and process shipping documents, including bills of lading, packing slips, invoices, and shipping labels.
Coordinate shipments with carriers, freight companies, and delivery services.
Schedule pickups and deliveries and communicate shipment details to customers and internal teams.
Monitor shipment status and provide tracking information as requested.
Maintain accurate shipping records and update company databases, ERP systems, or transportation management systems.
Verify order information, shipping addresses, and inventory availability before shipment.
Communicate with warehouse personnel to ensure timely order fulfillment.
Resolve shipping discrepancies, delivery issues, and documentation errors.
Assist with inventory reconciliation and reporting.
Enter and maintain data related to shipping, receiving, and transportation activities.
Support customer service inquiries regarding order status and delivery schedules.
Generate shipping reports and maintain compliance with company policies and procedures.
Perform general administrative duties, including filing, scanning, emailing, and record retention.

Qualifications

High school diploma or GED required; Associate degree preferred.
Previous experience in shipping, logistics, warehouse administration, or customer service preferred.
Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
Experience with ERP, shipping, or warehouse management systems is preferred.
Strong data entry, organizational, and time management skills.
Ability to manage multiple tasks and meet deadlines.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.

Express Office: Kent-Sussex
665 South Carter Road
Suite 3
Smyrna, DE 19977
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