Utility Policy & Compliance Specialist

Job Type: Temporary / Project-Based
Pay: Based on Experience

Position Summary

We are seeking an experienced Utility Policy & Compliance Specialist to assist a Tennessee-based utility organization with reviewing, developing, and updating internal policies and procedures. This individual will evaluate existing documentation, identify gaps or outdated practices, and help ensure policies and procedures align with current utility regulations, industry standards, and organizational needs.

The ideal candidate will have previous experience within the utility, water/wastewater, municipal, or public-sector environment and be comfortable working independently on a project-based assignment.

Key Responsibilities

• Review existing policies, procedures, manuals, and Standard Operating Procedures (SOPs)
• Identify outdated, incomplete, or missing policies and procedures
• Write, revise, and organize policies and SOPs in a clear and consistent format
• Research applicable utility regulations, laws, and industry requirements
• Ensure procedures align with current Tennessee utility requirements and best practices
• Assist with reviewing and updating employee onboarding procedures
• Develop or improve new-hire checklists, orientation procedures, training documentation, and related materials
• Maintain organized documentation and version control for updated policies
• Work with management and department representatives to understand existing processes
• Recommend improvements where policies or procedures need clarification or standardization
• Help establish an organized system for maintaining policies going forward

Qualifications

• Previous experience working within a utility district, water/wastewater organization, municipality, public utility, or similar regulated environment
• Strong knowledge of utility-related regulations and compliance requirements
• Familiarity with TAUD resources and Tennessee utility requirements strongly preferred
• Previous experience writing or updating policies, procedures, SOPs, or employee manuals
• Experience with employee onboarding, HR procedures, or administrative processes
• Strong research, technical writing, and documentation skills
• Excellent attention to detail and organizational skills
• Ability to analyze existing processes and identify compliance or documentation gaps
• Ability to work independently and manage a project from review through completion
• Strong Microsoft Word and document-management skills

Preferred Background

Candidates with experience in any of the following areas are strongly encouraged to apply:

• Utility administration
• Regulatory compliance
• Water/wastewater administration
• Policy and procedure development
• Municipal or public-sector administration
• HR/compliance
• Document control
• Quality or compliance auditing
• Utility operations administration