Pay: $70,000/year

Description
Express Employment Professionals is seeking a Homelift Technical Installer for a growing company in Sarasota, FL. This role is ideal for someone with strong mechanical and electrical aptitude who enjoys troubleshooting, training others, and traveling to support customers and installation partners.

The Homelift Technical Installer will provide technical support, conduct training sessions, assist with product installations, and help ensure dealers are fully equipped to install and service residential lift and elevator systems. This position offers a mix of hands-on fieldwork, customer interaction, and technical problem-solving.

Key Responsibilities:

• Conduct product and installation training in-person, virtually, and at dealer locations
• Provide phone and email support for installation, troubleshooting, service, and product-related questions
• Perform on-site visits to support dealers and evaluate installations
• Lead training programs for homelift, elevator, and vertical platform lift products
• Troubleshoot electrical and mechanical issues and provide technical guidance
• Create sales orders and process return material authorizations (RMAs) for repair parts
• Assist with the development and review of technical documentation and training materials
• Support special projects as assigned by the technical support and training teams
• Provide exceptional customer service and maintain strong dealer relationships

Qualifications:

• Associate degree or trade certification in a technical field preferred, or equivalent combination of education and experience
• 1-2 years of experience in a technical, customer-facing, installation, or service role
• Strong understanding of electrical and mechanical systems
• Experience with homelifts, elevators, accessibility equipment, or similar systems preferred
• Ability to read and interpret schematics, diagrams, and technical documents
• Excellent written and verbal communication skills
• Comfortable presenting and training small groups
• Proficient with Microsoft Office and Google Workspace
• Strong organizational skills with the ability to manage multiple priorities
• Valid driver's license required

Travel Requirements:

• Frequent travel required, including multi-day and occasional multi-week trips
• Must be willing to travel on short notice when needed