Communication Specialist

Located in Cheyenne, WY

Salary: $19.00

Express Employment Professionals is currently recruiting for a Dispatcher for a local Cheyenne company. This position does require open and flexible availability. Some nights, weekends and holidays are required since this is a 24 hour business. 

 

Pay: $19.00/hr DOE

Schedule: Varies

 

Responsibilities: 

•  Ability to adapt to a rapidly changing environment.  
   Ability to handle fluctuating call volumes, moving from periods with few calls to     handling several simultaneously.  
   Ability and willingness to be at work for every scheduled shift on time and remain for the entirety of their shift.
  Ability to remain objective and diffuse situations with angry customers.  
  Ability to plan ahead to send the correct driver with the correct truck to a customer.
  Know Cheyenne and the surrounding area.
  Ability to monitor multiple tabs simultaneously to determine the best driver and truck for a customer.
   types a minimum of 40 w.p.m. with minimal mistakes.
      Understands and uses exemplary customer service and phone etiquette.
        Ability to work under pressure and remain calm.

 Experience:

• Microsoft Office Suite-preferred
• Excellent Customer Service skills
• Must be able to type 40 wpm correctly and talk on the phone simultaneously

 

At Express Employment Professionals, we have been placing people in excellent jobs right here in Cheyenne! These are permanent, full-time positions. Apply today, and we will get you in for an interview. Let Express Employment do the legwork for you! NEVER A FEE TO THE JOB SEEKER!

 

How to apply:

 

Call our office at 307-632-0567

Office Hours: Monday-Friday, 8:00 AM-5:00 PM

Outside office hours you can connect with us via:

• Online application: expresspros.com

 

Apply Now