Family Coordinator (Part-Time)

24 Hours per Week | 6 Hours/Day, Mon-Th(Between 8:30 AM - 4:00 PM)

A respected local nonprofit organization is seeking a compassionate and professional Family Coordinator to support families through established programs and services. The ideal candidate remains calm under pressure, follows processes consistently, and communicates effectively with individuals from diverse backgrounds.

Responsibilities:

• Manage and maintain client caseloads using case management software
• Guide families through established processes while ensuring all policies and procedures are followed
• Document interactions accurately and maintain confidential records
• Communicate clearly and professionally, both verbally and in writing
• Listen actively and help de-escalate challenging situations
• Collaborate effectively with team members and community partners
• Maintain neutrality and professionalism in sensitive situations

Qualifications:

• Strong interpersonal, listening, and communication skills
• Calm, patient, and professional demeanor
• Ability to follow procedures and apply rules consistently
• Experience with Microsoft Office and case management systems
• Strong organizational and documentation skills
• Desire to help and support others
• Experience in case management, social services, human services, legal services, counseling support, or related fields preferred

Additional Information:

All employees are required to become a Notary Public and Certified Mediator. Training, certification, and associated costs are fully paid by the organization.

Ideal for candidates with backgrounds in case management, social services, human services, family support, legal assistance, counseling support, or community outreach.