Job Duties

• Provide friendly and professional customer service to all customers.
• Receive, inspect, tag, and process garments for dry cleaning and alteration services.
• Operate the point-of-sale (POS) system and process customer payments accurately.
• Answer phone calls and assist customers with service inquiries and order status updates.
• Organize completed orders and assist customers with garment pickup.
• Maintain accurate order records and ensure timely processing of garments.
• Keep the front counter and customer service area clean, organized, and professional.
• Coordinate with the production team to ensure quality service and on-time order completion.