Customer Service Representative

Top Job

Located in Rockville, IN

Salary: 15.00

Customer Service Representative

Position Summary

Responsibilities

• Greet and assist customers in person and over the phone
• Answer incoming calls and direct inquiries to the appropriate team members
• Provide excellent customer service and maintain positive client relationships
• Perform general clerical and administrative tasks
• Manage and organize customer files and records
• Schedule appointments and assist with agency communications
• Process paperwork and data entry accurately and efficiently
• Support agency staff with daily office operations
• Assist with emailing documents and responding to customer inquiries

Qualifications

• High school diploma or equivalent
• Basic clerical and office administrative skills
• Strong verbal and written communication abilities
• Excellent customer service and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Attention to detail and accuracy
• Professional demeanor and reliable attendance

Preferred Skills

• Experience with Microsoft Office applications, including Word and Excel
• Familiarity with Microsoft Outlook
• Previous customer service experience
• Insurance industry knowledge is a plus, but not required

What We Offer

• Competitive starting pay of $15.00 per hour
• Monday through Friday schedule with no evenings or weekends
• On-the-job training
• Supportive team environment
• Opportunity to learn and grow within the insurance industry