Optometric Office Assistant / Receptionist

Located in Hagersville, ON

Salary: $22.00/hour

Job Posting: Optometric Office Assistant / Receptionist

Schedule:

Monday-Thursday 9:00am-5:00pm - 32 hours per week

Position Overview

• Express Employment Professionals is currently seeking a reliable, organized, and friendly Optometric Office Assistant / Receptionist on behalf of a local Hamilton client. The ideal candidate will have a solid understanding of optometric office operations and be comfortable managing a variety of administrative and front-desk duties in a professional, patient-focused environment.

Key Responsibilities

• Greet patients and provide friendly, professional customer service.
• Answer telephone calls and respond to patient inquiries.
• Schedule, confirm, and manage patient appointments.
• Perform general clerical and administrative duties.
• Process billing and assist with payment-related administrative tasks.
• Prepare and manage correspondence, emails, and other office communications.
• Maintain accurate patient records and update office information as required.
• Assist with the day-to-day organization and smooth operation of the office.
• Handle patient information confidentially and professionally.

Qualifications and Requirements

• Previous experience working in an optometrist’s office is highly preferred.
• Familiarity with optometric terminology and daily operations.
• Experience with appointment scheduling, reception, billing, and general office administration.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Professional, friendly, and patient-focused approach.
• Ability to multitask and work independently in a busy office environment.
• Comfortable using computers and office management software.

Compensation: Starting wage of $22.00 per hour – this is a maternity leave contract with the potential to because a permanent position.

Ideal Candidate

• The successful candidate will be dependable, professional, and comfortable with the administrative responsibilities of an optometry practice. Experience in an optometric setting and familiarity with the specific needs of an eye care office will be considered a strong asset.

 

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