Position Overview

Our client is seeking a motivated and customer-focused Inside Sales Representative to join their growing team. This position is ideal for someone who enjoys building relationships, following up with customers, and closing opportunities from qualified inbound leads.

Unlike traditional cold-calling sales roles, this opportunity focuses on responding to warm and hot leads generated through phone calls, emails, website inquiries, and marketing efforts. The right candidate will possess strong communication skills, attention to detail, and a commitment to providing outstanding customer service while driving sales growth.

Key Responsibilities

• Respond promptly to inbound customer inquiries via phone, email, and text message.
• Build and maintain strong customer relationships through consistent follow-up.
• Qualify leads and identify customer needs to recommend appropriate solutions.
• Manage and document all customer interactions within the company's CRM system.
• Prepare and provide quotes, pricing, and product information as needed.
• Track sales opportunities through the entire sales cycle.
• Follow up on open opportunities to maximize conversions and customer satisfaction.
• Collaborate with internal teams to ensure seamless customer service and order fulfillment.
• Attend industry trade shows and networking events on occasion to represent the company and generate business opportunities.
• Meet or exceed individual sales and customer service goals.

Qualifications

• Previous experience in inside sales, customer service, account management, or a related role preferred.
• Strong phone presence with exceptional verbal and written communication skills.
• Proven ability to build rapport and maintain customer relationships.
• Excellent follow-up, organization, and time management skills.
• Comfortable using CRM systems and Microsoft Office applications.
• Self-motivated, goal-oriented, and able to work independently.
• Ability to manage multiple customer conversations and priorities simultaneously.
• Professional, positive, and customer-focused attitude.

What We Offer

• Base pay of $21.25/hour ($850/week) plus commission.
• Established lead flow with warm and hot prospects.
• Opportunity to grow into a high-earning sales career.
• Potential to earn a six-figure income through commission and performance incentives.
• Supportive team environment with long-term career stability.