Customer Service Representative | $22-$25/hr | Noblesville, IN
We have been asked by a client in Noblesville, IN to help them find a Customer Service Representative.
Pay is $22.00-$25.00 per hour, depending on experience. This is a full-time, contract-to-hire opportunity working Monday-Friday, 8:00 AM-4:30 PM. Benefits are available upon hire.
In this role, you'll support customer orders, order processing, account management, and customer communication for a growing manufacturing company. You'll work closely with customers, production, and sales teams to ensure orders are processed accurately and delivered on time.
If you enjoy helping customers, staying organized, solving problems, and working in a positive team environment, we'd like to hear from you.
Pay, Hours & Benefits
- Pay: $22.00-$25.00 per hour, depending on experience
- Schedule: Monday-Friday, 8:00 AM-4:30 PM
- Type: Full-Time, Contract-to-Hire
Benefits Available Upon Hire:
- Health, Dental, Vision, Life, and Disability Insurance
- Paid Time Off (PTO) and Paid Holidays
- 401(k) with Employer Match
- Employee Stock Ownership Plan (ESOP)
- Training and Development Opportunities
What will you do as a Customer Service Representative?
- Manage customer orders from quote through delivery
- Enter quotes and orders into ERP and CRM systems
- Respond to customer inquiries and provide order updates
- Build strong relationships with customers
- Coordinate with production and sales teams to meet customer needs
- Track orders and communicate progress to customers
- Manage customer inventory and purchasing requirements
- Maintain accurate customer records and documentation
- Resolve customer concerns and provide solutions
What qualifications will you have as a Customer Service Representative?
- High school diploma or equivalent
- 2+ years of customer service, order processing, account management, or related experience
- Experience using ERP, CRM, or order management software
- Proficiency with Microsoft Office, including Outlook, Excel, and Word
- Strong communication and relationship-building skills
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Ability to work independently and as part of a team
Preferred Qualifications:
- Manufacturing or industrial customer service experience
- Experience supporting production or operations teams
- Ability to read and interpret technical drawings or specifications
- Business-related education or equivalent experience
Why You'll Like This Job
- Earn $22.00-$25.00 per hour based on experience
- Full-time Monday-Friday schedule
- Contract-to-hire opportunity with long-term potential
- Benefits available upon hire
- Employee ownership through an ESOP program
- Positive, fun, and team-oriented culture
- Stable manufacturing environment
- Opportunity to make a direct impact on customer satisfaction and business success
We look forward to working with you!
