Sales Support Coordinator

Located in Middleton, WI

Salary: $20/hr

Express is hiring for a Sales Support Coordinator for a local company in the Middleton, WI area. This role is responsible for sales administration, order management, CRM maintenance, and reporting, while also supporting lead generation and business development.

Previous experience in sales operations, sales support, order processing, or a related administrative role is a plus!

Key Responsibilities:

Sales Support & Order Management

• Process sales orders, confirm purchase orders, and verify quote and order accuracy.
• Track order fulfillment, shipments, and backlog activity.
• Communicate with customers regarding order status, delivery updates, shipping delays, and tracking.
• Support complex payment and shipping requirements, including letters of credit, wire transfers, and proforma invoices.
• Prepare monthly sales and backlog reports.

CRM & Sales Systems

• Become the go-to resource for CRM and sales system administration.
• Maintain customer records, opportunities, quotes, pricing, and product information.
• Manage quote templates and price matrices.
• Identify opportunities to improve sales processes and system integration.

Reporting & Business Development

• Prepare sales reports, forecasts, prospect lists, and distributor performance reports.
• Qualify inbound leads and route opportunities to the appropriate account managers.
• Support US distributors through calls and emails to assess potential customer needs and opportunities.

OEM & Demo Program Support, Trade Shows/Events

• Coordinate OEM orders, backlog tracking, and reporting.
• Manage demo equipment inventory, including shipments for trade shows, meetings, trials, and beta programs.
• Process related sales orders and RMA paperwork and coordinate equipment returns.
• Partner with Marketing to coordinate trade shows, industry conferences, and distributor events.
• Manage registrations, shipping, and event logistics.

Pay: $20/hr

Schedule: Monday – Thursday 7:30am – 4:30pm, Friday 8am – 2:30pm.

Interested candidates can apply many ways:

- Call or text 608-663-1940 to speak with an Employment Specialist

- Submit online application

- Send resumes to jobs.fitchburgwi@expresspros.com

Apply Now