Financial Aid Assistant – Temporary

Located in Dubuque, IA

Salary: $20/hour

Express Employment Professionals is seeking a Temporary Financial Aid Assistant for a local organization. This individual will provide administrative support to the Financial Aid Department while the organization recruits for a permanent position.

Pay: $20/hour
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Duration: Temporary, through November

Job Responsibilities

• Answer incoming phone calls and emails regarding financial aid.
• Assist students and families with questions about financial aid processes.
• Research questions and provide accurate information or direct inquiries to the appropriate person.
• Provide general administrative support to the Financial Aid Department.
• Help manage daily inquiries and departmental workload.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and problem-solving skills.
• Ability to research information and find answers independently.
• Comfortable handling a high volume of phone calls and emails.
• Previous financial aid experience is a plus, but not required.
• Strong organizational skills and attention to detail.

Apply Now