Customer Service Receptionist

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Located in Missoula, MT

Salary: $19.00/Hr

Customer Service Receptionist

Pay: $19.00/hour

Schedule: Monday-Friday, 8:00 AM - 3:30 PM

Employment Type: Temp-to-Hire

Position Overview

We are seeking a dependable and professional Customer Service Receptionist to join a growing garage door sales and service company. In this role, you will serve as the first point of contact for customers, providing a welcoming and positive experience both in person and over the phone. Responsibilities include greeting visitors, managing incoming calls, scheduling appointments, assisting with customer inquiries, and supporting daily office operations. The ideal candidate is organized, friendly, and committed to delivering excellent customer service in a fast-paced environment.

Essential Duties & Responsibilities

  • Greet customers, visitors, and vendors in a professional and friendly manner

  • Answer and direct incoming phone calls regarding garage door repairs, maintenance, installations, and product inquiries

  • Schedule service appointments and maintain an organized calendar

  • Assist customers by providing information about products, services, and appointment availability

  • Accurately gather and document customer information

  • Coordinate communication between customers, office staff, and field technicians

  • Maintain customer records, service requests, and appointment details

  • Manage general office duties including filing, data entry, and document organization

  • Receive and distribute mail, deliveries, and office correspondence

  • Address customer concerns professionally and assist in resolving issues when possible

  • Provide exceptional customer service while building positive customer relationships

Qualifications

  • Minimum of one year of receptionist, administrative, or customer service experience required

  • Strong verbal and written communication skills

  • Professional phone etiquette and customer service abilities

  • Excellent organizational skills and attention to detail

  • Ability to multitask and prioritize responsibilities in a busy office environment

  • Proficiency with basic computer programs and office equipment

  • Reliable, punctual, and dependable work ethic

  • Positive attitude and professional appearance

  • Clean background required

What We're Looking For

The ideal candidate is friendly, organized, and enjoys interacting with people. If you thrive in a front-office environment, have strong communication skills, and take pride in providing outstanding customer service, this could be an excellent long-term opportunity with room for growth. We are looking for someone who can represent the company professionally while helping ensure smooth day-to-day office operations.

 

#1078

Express Office: Missoula
3709 Brooks
Missoula, MT 59801
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