Office Manager

Located in Grand Forks, ND

Salary: 22.00

Office Manager

Location: Grand Forks, ND
Pay: $22/hour, depending on experience
Schedule: The schedule will be split between an A and B schedule, A being 7:30-4:30 Monday through Friday, and B being 10:15-7:15 for Monday and Tuesday through Friday 8:15-5:15.

Job Summary:

We are looking for a person who can be the first point of contact for our clients via phone, in person coordination, and emails. Overseeing office administration, including hiring, supervising staff, training staff and coordinating with our office manager lead. 

Key Responsibilities:

 

• Maintain client confidentiality and ensure a professional, welcoming reception area.
• Manage office communications, directing calls, taking messages, and facilitating smooth information flow.
• Provide administrative support to supervisors and office staff, including organizing reports, preparing for meetings, and handling billing and data entry.
• Oversee daily office operations:
  • Ensure cleanliness and security through the cleaning service.
  • Manage office supply inventory.
  • Maintain office equipment for optimal functionality.
• Act as a liaison between therapists and the Business Office, ensuring timely and accurate billing and documentation.
• Educate clients and therapists on paperwork, payment, and insurance coverage changes.
• Ensure all required documentation is completed for payment processing.
• Stay updated on company policies, quality assurance practices, and required training.
• Collaborate with leadership to address evolving operational needs.
• Perform additional office-related tasks as needed.

Skills & Experience Required:

• Prior experience in a supervisory or management role

• Strong customer service and communication skills

• Proficiency in Microsoft Word and Excel

• Ability to organize, multitask, and manage office operations efficiently

 

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