We are currently seeking an experienced Director of Parts & Service to lead and oversee fleet maintenance, service operations, and parts management for a large transportation operation.

This is a senior leadership position responsible for the overall performance, efficiency, safety, and cost-effectiveness of the maintenance shop, wash bay, and parts department.

The successful candidate will bring strong leadership capabilities, a solid understanding of fleet maintenance operations, and the ability to manage multiple teams, budgets, and operational priorities. Experience in transportation, trucking, heavy equipment, automotive, or industrial maintenance environments will be considered.

Key Responsibilities

• Provide overall leadership and operational oversight of the Fleet Maintenance, Parts, and Wash Bay departments, ensuring efficient daily operations and high service standards.
• Oversee fleet maintenance programs, including preventative maintenance, inspections, repairs, scheduling, and work order management to ensure vehicle safety, reliability, and operational readiness.
• Lead and develop departmental supervisors and employees, establish performance expectations, and promote a culture of accountability, teamwork, and workplace safety.
• Manage parts procurement, inventory levels, supplier relationships, vendor negotiations, and purchasing agreements to ensure cost-effective operations.
• Take full ownership of departmental budgets, operating expenses, resource allocation, and cost-control initiatives.
• Establish and monitor operational KPIs, including fleet uptime, maintenance costs, repair turnaround times, inventory accuracy, and overall departmental performance.
• Ensure compliance with applicable transportation regulations, workplace safety standards, and environmental requirements.
• Identify and implement continuous improvement initiatives to reduce fleet downtime, improve productivity, and enhance operational efficiency.
• Oversee maintenance and inventory management systems, ensuring accurate reporting, recordkeeping, and operational data.
• Support long-term fleet planning, equipment requirements, capital investments, and departmental development.

Qualifications & Experience

• 5–10 years of progressive management or supervisory experience, preferably within fleet maintenance, transportation, automotive, trucking, heavy equipment, or industrial maintenance.
• Strong understanding of fleet maintenance operations, vehicle servicing, and preventative maintenance programs.
• Demonstrated experience managing teams, supervisors, and multiple operational departments.
• Experience overseeing parts, inventory, procurement, and vendor relationships.
• Proven ability to manage departmental budgets, operating costs, and purchasing decisions.
• Strong organizational, problem-solving, and decision-making skills.
• Excellent leadership, communication, and interpersonal abilities.
• Experience with fleet management or inventory systems is an asset. Familiarity with Fleetio and Microsoft Office applications is beneficial.

Additional Assets:

• Red Seal Truck and Transport Mechanic certification or equivalent mechanical qualifications.
• Experience managing commercial vehicle fleets, buses, motorcoaches, or heavy-duty equipment.
• Experience implementing preventative maintenance programs and operational performance KPIs.

Working Schedule

• Monday to Friday, 40 hours per week.
• Flexible start times, either 6:00 AM–3:00 PM or 7:00 AM–4:00 PM.

Compensation & Benefits

• Annual salary ranging from $115,000 to $135,000, based on experience and qualifications.
• Benefits and compensation details to be discussed during the recruitment process.

The Ideal Candidate

The ideal candidate is a strong operational leader with a background in fleet maintenance or related service operations. They should be comfortable managing multiple departments, leading supervisors and technical teams, overseeing budgets, and making strategic decisions that improve fleet reliability and overall business performance.

We welcome candidates from transportation, trucking, heavy equipment, automotive, and industrial maintenance backgrounds who have the leadership and operational experience to take ownership of a large service and maintenance operation.