Job Title: Customer Service Representative
City and State: Elgin, IL
Pay Rate: $20.00/hour
Schedule/Shift: 1st Shift, Monday-Friday, 8:00 AM-5:00 PM
Employment Type: Temp-to-Hire
Summary:
We are seeking a highly adaptable and customer-focused Customer Service Representative to support daily office operations. The ideal candidate will have strong communication skills, the ability to prioritize tasks in a fast-paced environment, and a commitment to providing excellent service to customers, visitors, and clients.
Responsibilities:
- Greet customers, visitors, and clients in a friendly and professional manner.
- Answer incoming calls, direct inquiries, and route calls to the appropriate departments.
- Assist customers with questions, concerns, and service requests.
- Schedule appointments, meetings, and service requests as needed.
- Perform administrative duties including data entry, filing, and basic billing or payment processing.
Qualifications:
- 1+ years of experience in an office setting.
- Ability to multitask effectively in a fast-paced environment.
- Strong verbal and written communication skills.
- Proficient with basic computer systems and data entry.
- Ability to maintain confidentiality and follow company policies and procedures.
Benefits:
- Medical Plan
- Dental Plan
- Vision/Eyewear plan
- IL Paid Leave Hours
- 401k
- Life insurance
- Prescription drug reimbursement
- Short-term disability
- Referral bonuses
Four Ways To Apply for this position: (pick one)
- Email your resume to crystallakeil@expresspros.com
- Apply online and submit the application to the Crystal Lake, IL location
- Call or text at 815-788-8556
- Visit our office at 580 E. Terra Cotta Ave. Crystal Lake, IL 60014 or 750 S. 8th St. West Dundee, IL 60118
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