Inside Customer Service Representative

Top Job

Located in Edina, MN

Salary: Up to $25/hr

Express Employment Professionals is supporting an industry-leading cleaning supplier in their search for a motivated and results-driven Inside Sales Representative to join the sales team. This role is responsible for generating new business opportunities, managing inbound and outbound sales activities, and supporting our field sales team. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, technology-driven environment.

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Key Responsibilities

• Identify and qualify new sales opportunities through cold calling, email outreach, and inbound lead follow-up
• Develop and maintain strong relationships with prospective and existing customers
• Conduct needs assessments to recommend appropriate cleaning products
• Prepare quotes, proposals, and sales presentations
• Collaborate with outside sales representatives and service teams to ensure a seamless customer experience
• Maintain accurate records of customer interactions and sales activities in CRM systems
• Meet or exceed monthly and quarterly sales targets
• Stay informed about product offerings, industry trends, and competitive landscape

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Qualifications

• 1–3 years of inside sales, business development, or customer-facing experience (B2B preferred)
• Experience in cleaning supplies is a plus
• Strong communication, negotiation, and interpersonal skills
• Comfortable with cold calling and high-volume outreach
• Ability to work independently and as part of a team
• Highly motivated with a competitive, goal-oriented mindset

Schedule:

• 8:00 am to 4:30 pm Monday through Friday

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Compensation & Benefits

• Competitive salary with incentives
• Health, dental, and vision insurance
• 401(k) 
• Ongoing training and professional development
• Career growth opportunities within sales and leadership

For over 43 years, the vision of Express Employment Professionals has been to help people find jobs and help businesses find the people and human resource services they need. We achieve this vision through a network of over 850 franchise locations across the United States, Canada, and South Africa. Each Express Employment Professionals office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your employment needs, yet small enough to care.

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