Office Assistant / Dispatcher

Express Employment Professionals is hiring an Office Assistant / Dispatcher for a local client. This is a great opportunity for a highly organized, customer-focused professional who thrives in a fast-paced environment and enjoys coordinating schedules, supporting teams, and delivering excellent customer service.

Pay

$20.00 - $24.00/hour DOE

Responsibilities

• Coordinate service and installation schedules to ensure efficient workflow.
• Communicate with office staff, management, parts department, and installation teams.
• Contact customers to schedule installations, repairs, and service appointments.
• Complete and maintain accurate paperwork and project documentation.
• Keep projects organized and ensure all necessary information is communicated to the appropriate team members.
• Answer incoming phone calls and accurately enter information into computer systems.
• Support field staff by ensuring they have the resources and information needed for successful job completion.
• Assist with customer inquiries and provide exceptional customer service.
• Participate in ongoing training and professional development opportunities.

Qualifications

• High School Diploma or equivalent required.
• Previous office, dispatching, scheduling, or customer service experience preferred.
• Strong multitasking, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Proficiency with computers, phone systems, and general office software.
• Experience with dispatching or scheduling software is a plus.
• Ability to work collaboratively with office staff and field teams.
• Must be able to lift up to 25 lbs.

Work Environment

• Office-based position utilizing phones, computers, and office equipment.
• Fast-paced environment requiring attention to detail and strong organizational skills.

Apply today with Express Employment Professionals! We’d love to connect with motivated candidates looking to grow their careers in a professional and supportive work environment.