Front Office Patient Advocate

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Located in Northbrook, IL

Salary: 20.00 - 22.00 per hour

Front Patient Advocate – Optometric Clinic

 

Pay - $20.00 - $22.00 per hour

Location: Northbrook, IL
Job Type: Full-Time
Schedule: Monday - Friday, flexible hours between 7:30 a.m. - 7:30 p.m. 

 

Express Employment Professionals is hiring a Front Patient Advocate on behalf of a client in Northbrook, IL!

 

Are you a people person who enjoys helping others? We are looking for a friendly, organized, and compassionate individual to join a patient-focused medical office. This is a great opportunity for someone who enjoys customer service, interacting with patients, and keeping a busy office running smoothly.

 

Key Responsibilities

  • Welcome patients and provide a positive, professional experience.
  • Manage patient check-ins, appointments, and follow-up scheduling.
  • Answer incoming calls, respond to emails, and assist with patient inquiries.
  • Coordinate with doctors and clinical staff to ensure smooth patient flow.
  • Maintain accurate patient records and update electronic health records (EHR).
  • Process payments and assist with daily administrative tasks.
  • Ensure patients receive necessary information and instructions before leaving.
  • Maintain an organized and efficient front-office environment.

What We're Looking For

  • Strong customer service and communication skills.
  • Previous front desk, administrative, or medical office experience preferred.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Comfortable using computers and scheduling systems.
  • A professional, positive attitude and genuine passion for helping others.
  • Dependability, teamwork, and a commitment to patient confidentiality.

Why Apply?

If you're someone who enjoys building relationships, helping people, and making a difference in their day, this could be a great opportunity for you!

 

Apply today!

 

 #3299OS

Express Office: Northbrook
869 Sanders Road
Northbrook, IL 60062
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