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Located in Delaware, OH
Salary: $15-$20 pr hour
Patient Access & Authorization Coordinator (Medical Front Office)
Location: Delaware, OH | Evaluation to permanent hire
Pay: $15 to $20 per hour, with higher pay for candidates who have medical front-office experience
Schedule: Part-time to start, Tuesdays and Thursdays, 12:00 to 5:00 PM. Hours may increase, with the goal of 40 hours a week once the right person is in place.
A growing mental health and wellness clinic in Delaware, OH is looking for a front-office professional who can be the friendly, capable face of the practice. You'll help patients feel welcome, keep their care on track by handling the paperwork and authorizations behind the scenes, and work alongside a clinical team that cares about doing things right.
What You'll Do
Greet and check in patients and help them with digital paperwork and the patient portal
Answer calls transferred from the AI answering service, return non-clinical calls promptly, and keep schedules accurate
Submit, track, and appeal prior authorizations, and resolve insurance eligibility issues before visits
Collect copays and balances and reconcile payments
Process records requests, referrals, and releases of information
Keep the office stocked, tidy, and ready for patients
Follow clinic safety protocols and route all clinical questions to the nurse or provider
What We're Looking For
Medical front-office experience
athenaOne and electronic prior authorization experience strongly preferred
HIPAA training
CPR/BLS certification preferred
Calm, compassionate, and detail-oriented, with the ability to handle sensitive information with care and to stay composed when a patient is upset
Comfortable with Microsoft Office and learning new systems
Why This Role
A clear path from part-time to full-time, with the chance to be hired permanently by the clinic
Meaningful work in a supportive, mission-driven setting
Modern tools that take the busywork off your plate
Clean background check and drug screen are required before starting.
Why Work With Us?
Express Employment Professionals is one of North America’s leading staffing agencies, dedicated to helping individuals find meaningful employment at no cost to job seekers. Our Delaware, OH team is committed to creating a supportive, positive work environment and helping you grow your career.
How to Apply
📧 Email Your Resume: delawareoh@expresspros.com 🌐 Apply Online: www.expresspros.com/us-ohio-delaware 📞 Call Us: 614-896-8643 📍 Visit Us: In-person applications by appointment
About Express Employment Professionals – Delaware, OH
We specialize in connecting job seekers with opportunities in light industrial, skilled trades, administrative, and professional roles. Our local team is dedicated to helping you find the right job for success.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and value diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability, or any other protected status.
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