Housekeeping Supervisor

Located in Phoenix, AZ

Salary: $19.00-$22.00

Housekeeping Supervisor
Full-Time | Hourly | Hotel
Location: [City, State]
Pay: [$__/hr]

Our client, a full-service hotel, is hiring a Housekeeping Supervisor to lead its housekeeping team and keep guest rooms and public areas at the highest standard. If you have hotel housekeeping experience, enjoy leading a team, and notice the details others miss, we’d like to hear from you.

About the Role

You’ll supervise, train, and support housekeeping staff while making sure every room is clean, inspected, and guest-ready. This is a hands-on leadership role in a fast-paced hotel environment.

Responsibilities

Team Leadership

• Supervise, train, and coach housekeeping staff
• Create schedules and assign rooms and sections
• Manage attendance, call-outs, and coverage
• Provide performance feedback and support discipline when needed

Quality Control

• Inspect guest rooms and public areas for cleanliness and brand standards
• Make sure rooms are guest-ready and in working order
• Follow up on failed inspections and rework

Guest Service

• Respond to guest requests and complaints
• Prioritize VIP, early check-in, and rush rooms
• Coordinate with the front desk on room status

Operations

• Monitor productivity and room turnaround times
• Manage linen, supplies, and cleaning equipment inventory
• Report maintenance issues to engineering
• Handle lost-and-found items

Safety & Compliance

• Enforce safety, sanitation, and chemical handling procedures
• Make sure staff follow hotel policies and brand standards

Administrative

• Track timekeeping and overtime
• Complete shift reports and communicate handoffs
• Support payroll and staffing needs with management

Qualifications

• Hotel or hospitality housekeeping experience, with lead, inspector, or supervisory experience preferred
• Strong leadership skills and the ability to coach and hold a team accountable
• Excellent attention to detail and a commitment to quality
• Good communication and customer service skills
• Ability to work a flexible schedule, including weekends and holidays
• Ability to stand, walk, bend, lift, and push or pull for extended periods

Give us a call at 480-355-3100 or Email us at jobs.scottsdaleaz@expresspros.com

Apply Now