Freight Operations Coordinator

Top Job

Located in Guelph, ON

Salary: $60000-$70000

Freight Operations Coordinator

Salary: $60,000–$70,000 per year plus commission.

Location: Guelph ON

Employment Type: Full-Time

 

About the Opportunity

Express Employment Professionals is recruiting for a Freight Operations Coordinator to join a growing transportation and logistics team. This role is responsible for coordinating customer shipments through third-party carriers, managing day-to-day transportation needs, and ensuring freight moves efficiently from pickup to delivery.

 

The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced environment where communication, problem-solving, and attention to detail are essential.

 

Key Responsibilities

• Coordinate shipments from initial order through final delivery, including carrier selection, load booking, appointments, and shipment tracking.
• Source and negotiate competitive carrier rates while balancing customer requirements, service quality, and profitability.
• Maintain regular communication with customers and carriers, providing timely updates and resolving shipment issues.
• Monitor shipments and coordinate solutions for delays, missed appointments, breakdowns, and other service disruptions.
• Build and maintain strong working relationships with reliable, approved transportation partners.
• Ensure carrier documentation, insurance, and compliance requirements are current before dispatch.
• Maintain accurate shipment records, rate confirmations, tracking notes, proof of delivery, and supporting documentation within the transportation management system.
• Review additional shipment charges, obtain necessary approvals, and assist with billing and invoicing inquiries.
• Collaborate with internal operations, accounting, customer service, and claims teams to ensure smooth shipment execution.
• Identify opportunities to improve service, strengthen customer relationships, and support operational efficiency.

 

Qualifications

• Previous experience in transportation, logistics, dispatch, or freight brokerage.
• Experience using transportation or fleet management systems, such as Fleet Systems, Trans4, Rose Rocket, or similar platforms.
• Strong communication and relationship-building skills.
• Excellent organization, time management, and attention to detail.
• Strong problem-solving skills and the ability to manage competing priorities.
• Experience negotiating rates and coordinating with customers and third-party carriers is an asset.
• Proficiency with Microsoft Office, email, and related business technology.
• Ability to work independently in a fast-paced, service-focused environment.

 

What's in It for You?

• Competitive annual salary of $60,000–$70,000 plus commission.
• Opportunity to build customer and carrier relationships within the transportation industry.
• A dynamic role focused on shipment coordination, problem-solving, and customer service.
• The opportunity to contribute to operational efficiency and business growth.

 

What We're Looking For

We're looking for someone with hands-on transportation systems experience who can manage multiple shipments, maintain strong customer and carrier relationships, and respond quickly to changing priorities. Strong communication, attention to detail, and a proactive approach to problem-solving are essential.

 

This opportunity will not be around for long! Apply now!

Send your resume to: Mikayla.Mcmullen@ExpressPros.com, or call 519-821-4275

 

Express Employment Professionals (Guelph) is a licensed Temporary Help Agency operating in full compliance with the Ontario Employment Standards Act, Pay Transparency requirements (effective January 1, 2026), the Ontario Human Rights Code, and all applicable Temporary Help Agency regulations. We welcome applications from all qualified candidates and do not require Canadian experience. Applicants are advised that artificial intelligence tools may be used to support initial screening, assessment, or selection processes. Express Employment Professionals provides reasonable accommodation throughout the recruitment process upon request. This job posting and any associated applicant information will be retained for a period of three (3) years in accordance with provincial regulations.

Apply Now