Customer Service Representative / Accounts Payable Representative

Location: Waterloo, IA
Pay: $19.00-$22.00/hour
Schedule: Monday-Friday, 8:00 AM-4:00 PM
Type: Direct Hire Opportunity

Position Overview

Express Employment Professionals in Waterloo is seeking a Customer Service Representative / Accounts Payable Representative for a local manufacturing company. This position combines customer service, accounts payable, purchasing, and administrative responsibilities. The ideal candidate will be organized, detail-oriented, and comfortable working with customers, vendors, and internal teams.

Key Responsibilities:

• Enter customer purchase orders and prepare job travelers for production
• Follow up on customer orders, inquiries, and requests
• Match vendor invoices with packing slips and purchase orders
• Process accounts payable transactions and vendor payments
• Reconcile company credit card statements
• Assist with purchasing and vendor communications
• Enter and maintain accurate records in the ERP system
• Communicate with production, quality, and office staff regarding orders and delivery schedules
• Maintain organized documentation and records
• Perform additional office and administrative duties as assigned

Qualifications:

• Previous customer service, accounts payable, or office experience preferred
• Strong attention to detail and organizational skills
• Experience with accounting, ERP, or purchasing systems is a plus
• Ability to manage multiple priorities and deadlines
• Professional communication and customer service skills
• Dependable and able to work independently
• Strong computer and data entry skills

Physical Requirements:

• Ability to sit and work at a computer for extended periods
• Ability to lift up to 25 pounds as needed
• Occasional standing, walking, bending, and reaching

Additional Information:

• Direct hire opportunity
• Manufacturing office environment
• Variety of responsibilities including customer service, accounts payable, purchasing, and administrative support
• Great opportunity for someone looking for a long-term office position with diverse responsibilities

How to Apply:

• Call your local Express Employment Professionals office in Waterloo
• Apply online at www.ExpressPros.com
• Stop in and speak with a recruiter