Receptionist

Located in Worcester, MA

Salary: $20.00 to $22.00

• • Answer and screen incoming phone calls, assist clients, and direct calls to the appropriate departments.
  • Welcome and assist walk-in clients with paperwork, general inquiries, and accurate information about available programs and services.
  • Help client's complete intake forms and ensure they are referred to the appropriate department or staff member.
  • Assist walk-in clients with language support services
  • Schedule appointments and maintain calendars 
  • Receive, date-stamp, sort, and distribute incoming mail to the appropriate departments, and prepare outgoing mail for timely postal pickup.
  • Maintain and update client intake files, ensuring all required documentation is complete, signed, and current for tracking purposes.
  • Organize and maintain electronic and physical filing systems for front desk records and administrative documents.
  • Conduct weekly inventory checks of office supplies and equipment, maintaining and updating the inventory tracking spreadsheet.
  • Assist with onboarding new employees as needed, including preparing workstations and providing necessary office supplies.
  • Support the coordination and execution of internal events, including holiday parties, all-staff meetings, organizational events, and other functions.
  • Assist with assembling basic office equipment while following instructions and quality control standards.
  • Protect the integrity and confidentiality of client files, records, and information.
  • Perform other duties as assigned by the supervisor.

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