Imaging Specialist

Location: Johnson City, NY
Job Type: Full-Time

Position Summary

We are seeking a detail-oriented Imaging Specialist. This role is responsible for receiving, processing, imaging, indexing, and maintaining documents within the organization's imaging and workflow systems. The ideal candidate will have strong organizational skills, excellent attention to detail, and the ability to work independently while maintaining high levels of accuracy and productivity.

Key Responsibilities

Imaging

• Receive, access, and retrieve all incoming mail and documents.
• Sort, identify, barcode, and scan paper documents into digital imaging systems.
• Perform quality control checks to ensure image accuracy, clarity, and completeness.
• Maintain accuracy and consistency throughout the document imaging process.

Workflow Processing

• Index and commit documents into production workflow systems.
• Account for and track incoming checks received with documentation.
• Ensure documents are processed, routed, and archived according to established procedures.
• Follow imaging and workflow standards to maintain data integrity.

Administrative Support

• Perform policy filing and document organization activities.
• Prioritize daily workload to meet processing deadlines.
• Communicate effectively with internal departments regarding document processing issues or questions.
• Work independently while maintaining productivity and quality expectations.

Expected Results

• Accurate and timely processing of incoming documents.
• High-quality digital images with minimal errors.
• Proper indexing and workflow management of all documents.
• Accurate accounting and handling of incoming checks.
• Consistent adherence to company policies, procedures, and quality standards.

Skills Required

• Proficiency in Microsoft Word and Excel.
• Typing speed of at least 35 words per minute with strong accuracy.
• Working knowledge of imaging and workflow procedures.
• Strong attention to detail and organizational skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Good verbal communication skills.
• Ability to work independently with minimal supervision.

Experience Preferred

• 1-2 years of Imaging and Workflow experience, preferred, but not required.
• 2 years of Life Insurance industry experience preferred, but not required.
• Experience with document management, scanning, indexing, and workflow systems a plus!

Qualities for Success

• Detail-oriented and quality-focused.
• Dependable and self-motivated.
• Strong problem-solving skills.
• Professional and confidential in handling sensitive information.
• Team-oriented while capable of working independently.

Education Requirements

• High School Diploma or GED required.
• Additional education or training in business administration, document management, or related fields is a plus.

Physical Requirements

• Ability to sit, stand, and perform repetitive hand and keyboard tasks for extended periods.
• Ability to lift and move document boxes and files up to 25 pounds occasionally.
• Ability to view computer screens and scanned images for prolonged periods.
• Manual dexterity sufficient to operate scanning and office equipment.
• Typing speed of at least 35 words per minute with strong accuracy.

If you are highly organized, detail-oriented, and enjoy working in a fast-paced document processing environment, we encourage you to apply for the Imaging Specialist position.