Manufactured Home Park Property Management- Division Manager

Located in Medford, OR

Salary: $50k+DOE

Division Manager – Manufactured Home Park Property Management

Position Overview

The Division Manager is responsible for overseeing the daily operations, financial performance, personnel, and growth of the Manufactured Home Park Property Management Division. Reporting directly to the President, this role ensures compliance with company policies and procedures while maintaining strong relationships with property owners, residents, vendors, and employees.

The Division Manager will oversee property management operations, support resident relations, manage financial performance, develop new business opportunities, and lead division staff. In the absence of the President, the Division Manager will assume responsibility for office operations and decision-making, serving as a key leadership resource for the company. The salary range is $50K+ DOE. 

Key Responsibilities

Property Management Operations

• Oversee a portfolio of manufactured home park properties, ensuring efficient operations and quality service to property owners and residents.

• Maintain regular communication with property owners regarding maintenance, park operations, resident concerns, financial statements, and other pertinent issues.

• Oversee resident inquiries and concerns, working collaboratively with support staff to resolve issues promptly and professionally.

• Review and approve or deny rental applications and execute new space rental agreements.

• Review property inspections and walk-through reports, ensuring violations are properly documented and followed up on.

• Oversee delinquent rent accounts, outstanding balances, and accounts receivable in coordination with accounting and support staff.

• Supervise the preparation and handling of notices and court-related processes involving lease violations or nonpayment of rent.

• Review and advise property owners on park rules, regulations, and operational matters.

• Review outstanding invoices, aged payables, and owner statements for accuracy and timely resolution.

• Maintain a working knowledge of Oregon landlord-tenant laws and regulations applicable to manufactured home parks.

• Negotiate maintenance contracts and review agreements to ensure services and costs align with company and owner expectations.

Financial Management and Business Development

• Manage the division’s financial performance in accordance with established annual goals and company objectives.

• Develop strategies to increase revenue, control expenses, and improve overall profitability.

• Monitor financial reports, vendor payments, owner statements, and client trust account reserves in collaboration with the Accounting Department.

• Identify and pursue new business opportunities within the community.

• Build and maintain professional relationships with prospective clients, property owners, vendors, and community partners.

• Secure new clients and contribute to the continued growth of the division.

• Ensure company property management guidelines, policies, and procedures are consistently followed.

Leadership and Personnel Management

• Oversee division employees, providing leadership, guidance, and support to promote productivity and accountability.

• Monitor employee performance, address personnel concerns, and ensure compliance with company policies and procedures.

• Maintain accurate documentation of employee time-off requests, sick leave, and other personnel matters.

• Assist with recruiting, hiring, onboarding, and termination processes as needed.

• Evaluate office procedures and policies and recommend improvements to increase efficiency and service quality.

• Address escalated issues requiring management authority or resolution beyond the scope of other office employees.

• Collaborate with other company divisions to support organizational goals and maintain consistent operational standards.

Executive Support and Reporting

• Work closely with the President to achieve company and division financial and operational goals.

• Provide accurate weekly written reports outlining office activities, significant developments, and outstanding concerns.

• Immediately report potential liability issues, significant risks, or other matters requiring executive attention.

• Prepare and draft correspondence, notices, and other documents as needed.

• Sign checks as authorized and verify accuracy before processing.

• Make sound decisions in the best interests of the company during the President’s absence, consulting company partners when appropriate.

• Assume responsibility for office operations and management decisions when the President is unavailable.

Required Qualifications

• Oregon Real Estate Broker’s License or Property Manager’s License.

• Demonstrated management and supervisory experience.

• Strong leadership, organizational, and decision-making skills.

• Excellent written and verbal communication skills.

• Ability to develop and maintain positive, professional relationships with property owners, residents, vendors, employees, and community partners.

• Ability to monitor employee performance, evaluate programs, and implement operational improvements.

• Working knowledge of Oregon landlord-tenant laws and regulations applicable to manufactured home parks.

• Strong financial management skills, including the ability to review financial statements, monitor accounts receivable and payables, and manage expenses.

• Ability to handle confidential information, resolve sensitive issues, and exercise sound judgment.

• Valid driver’s license, reliable transportation, and current automobile insurance.

Ideal Candidate Profile

The ideal candidate is a self-directed, solutions-oriented leader who can balance daily operational demands with long-term business objectives. This individual is organized, adaptable, and comfortable managing competing priorities in a fast-paced environment. The successful candidate will demonstrate professionalism, accountability, strong interpersonal skills, and the ability to remain composed under pressure while working effectively with the public.

Schedule and Compensation

• Employment Type: Full-time

• Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.

• Benefits:

  • Paid vacation in accordance with company policy.

  • 401(k) retirement program in accordance with company policy.

  • Medical benefits in accordance with the company policy manual.

Professional Growth Opportunities

This position offers opportunities for increased responsibility and advancement based on performance, leadership, and professional development. Support for relevant courses, seminars, workshops, and professional licensing may be provided when aligned with company needs and career growth, including opportunities to obtain or advance applicable property management or real estate broker licensing.

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