Job Overview
We are seeking a dynamic and results-driven Inside Sales Specialist to join our our client in San Jose. Our client is a full-service wholesale distributor of solar, electrical, and renewable-energy products.
The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
· Provides outstanding customer service to all current and potential customers, mainly via telephone and emails
· Writes orders with accuracy and in accordance to all sales policies and procedures
· Maintain current customer base
· Communicates and cooperates with outside sales force and/or other departments for all pertinent activities
· Communicate process improvement ideas
· Timely follow-up on all customer orders, quotes, and materials
· Maintains up-to-date awareness with new and existing products and services