Intake Coordinator

Located in Springfield, IL

Intake Coordinator – Springfield, IL

Help neighbors in need get connected to assistance, with two weeks of paid training and a team that has your back.

Make a real difference in your community. As an Intake Office Assistant, you’ll schedule appointments, meet with clients, and guide them through applications for community assistance programs, including energy assistance. It’s a great fit for a caring, dependable, organized person who has patience for people in stressful situations and wants to build customer service and office skills.

What You’ll Love

• $16/hour
• Day shift, Monday–Friday, 8:00 AM–4:30 PM
• Two weeks of dedicated training to set you up for success
• Coworkers who support you in any situation with clients
• Meaningful work that helps people in your community

What You’ll Do

• Schedule client intake appointments for all programs
• Conduct full intake interviews
• Help clients complete the necessary forms
• Copy and organize the documentation that supports each application
• Provide friendly, patient customer service
• Keep accurate records using Word and other office software

What You’ll Bring

• Customer service experience is a plus
• Comfort with computers, Microsoft Word, and basic typing
• Multitasking skills
• Empathy and patience for people in stressful or time-sensitive situations
• A reliable, dependable approach

Apply today! Contact Kourtney at 217.467.2924 or kourtney.squires@expresspros.com.