Loan Processor

Share

Located in Appleton, WI

Salary: $20.00/HR

Hours: Monday - Friday, 9:00am - 6:00pm 

Pay: $20.00/HR

Multiple Locations Available: Appleton, Menasha, Neenah & Kaukauna

Duties:

  • Greet customers professionally and provide exceptional customer service in person and over the phone.
  • Assist customers with loan applications and explain available lending options and financial products.
  • Review, verify, and process loan applications accurately and efficiently.
  • Collect, analyze, and verify customer information and supporting documentation.
  • Ensure loan applications meet underwriting guidelines and company requirements.
  • Explain loan agreements, terms, payment schedules, interest rates, and contract details to customers.
  • Identify opportunities to approve qualified applicants and offer loan increases or additional financial products.
  • Perform customer outreach, follow-up calls, and account maintenance activities.
  • Contact customers regarding payment reminders, delinquent accounts, and account status updates in a professional manner.
  • Maintain accurate customer records, account notes, and documentation within company systems.
  • Calculate payments, balances, interest, and due dates.
  • Perform data entry, document management, and general administrative tasks.
  • Maintain compliance with company policies, lending regulations, and confidentiality standards.
  • Support branch operations and contribute to office productivity and customer satisfaction.

Qualifications: 

  • Minimum of one year of customer service experience required.
  • Previous experience as a Loan Processor, Loan Officer Assistant, Financial Services Representative, Banking Representative, Member Services Representative, Collections Representative, Customer Service Representative, or Administrative Assistant is preferred.
  • Strong customer service, communication, and relationship-building skills.
  • Experience with loan processing, lending, consumer finance, banking, credit analysis, underwriting support, or collections is a plus.
  • Strong math skills and ability to calculate payments, interest, balances, and loan terms.
  • Excellent data entry and computer skills.
  • Experience with Microsoft Office, CRM systems, and loan management software preferred.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Ability to handle sensitive and confidential customer information professionally.

What does Express offer to you??

  • Weekly paychecks!
  • Vision Insurance
  • Medical Plan
  • Dental Plan
  • 401(K) Retirement Savings Plan
  • Life Insurance
  • Referral Bonuses (Earn up to $125 for each person you refer to Express!)

Why Express Employment Professionals, Appleton WI?

  • Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 170 people were hired to a permanent position in 2024.

Apply now:

Call - (920) 624-6100 to schedule a phone interview.

Address - 1033 W College Ave STE 100 Appleton, WI 54914

Email - jobs.appletonwi@expresspros.com

"Like" our Appleton & Waupaca County Facebook pages for more up to date job opportunities.

#2021N

Express Office: Appleton
1033 West College Avenue
Suite 100
Appleton, WI 54914
Email us
Apply Now