Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires excellent communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently. Prior office experience, including clerical and administrative duties, is highly valued. Bilingual abilities are a plus to assist diverse clientele. The successful candidate will contribute to maintaining a welcoming environment and ensuring smooth daily operations.
Responsibilities
- Greet visitors and clients in a courteous and professional manner
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and manage calendar bookings using Google Workspace or Microsoft Office tools
- Handle data entry, filing, and document proofreading with accuracy and attention to detail
- Maintain organized records and files both electronically and physically
- Assist with bookkeeping tasks using QuickBooks or similar software as needed
- Support office management activities including supply inventory and general administrative tasks
- Provide excellent customer support via phone, email, or in person
- Ensure proper phone etiquette and professional communication at all times
- Perform clerical duties such as typing, photocopying, and preparing correspondence
Qualifications
- Proven experience in office management, clerical work, or administrative support
- Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry software
- Familiarity with multi-line phone systems and office equipment
- Excellent organizational skills with the ability to prioritize tasks effectively
- Bilingual abilities are preferred to assist a diverse client base
- Attention to detail for proofreading, filing, and data accuracy
- Previous experience as a medical receptionist or dental receptionist is advantageous but not required
- Personal assistant experience or experience with calendar management is a plus
- Strong customer service skills with professional phone etiquette and support capabilities
- Ability to work efficiently in a fast-paced environment with excellent time management skills
*MUST BE WILLIG TO TAKE A DRUG SCREEN AND BACKGROUND CHECK*