Administrative Support Coordinator

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Located in Loves Park, IL

Salary: $20+ BOE

Administrative Support Coordinator

Pay: $20+/hour, based on experience
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Position Type: Full-Time

Position Summary

We are seeking an organized and dependable Administrative Support Coordinator to support daily office operations, customer service, order processing, and internal teams. This position is responsible for ensuring orders and documentation are processed accurately, responding to customer requests, and helping keep day-to-day office activities running smoothly.

Responsibilities

• Answer and direct incoming phone calls

• Provide order confirmations and shipping information to customers

• Enter certifications and other information into ERP software

• Track and expedite purchase orders, transfers, and customer orders

• Review and organize purchase orders, returns, credits, will-calls, and other order documentation

• Respond to customer administrative requests, including shipment and quality information

• Assist with customer follow-up and order-related questions

• Coordinate with operations, accounting, fabrication, and customer service teams

• Schedule building maintenance and assist with front-office operations

• Maintain accurate records and documentation

• Perform additional administrative duties as needed

Qualifications

• 1–3 years of administrative, office, customer service, or order-processing experience preferred

• High school diploma or equivalent required

• Bachelor’s degree preferred but not required

• Proficiency with Microsoft Word, Outlook, and Excel

• Experience with ERP or similar business software preferred

• Strong organizational skills and attention to detail

• Professional written and verbal communication skills

• Ability to prioritize multiple tasks

• Dependable, accurate, and customer-focused

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