Program Manager

Direct Hire | Full-Time | Onsite -Coal Center, PA
Salary: $70,000 - $75,000
Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About the Opportunity

We are seeking a highly organized and customer-focused Program Manager to oversee customer accounts, material procurement, and production scheduling within a manufacturing environment. This position plays a critical role in coordinating customer requirements, supplier relationships, and internal operations to ensure on-time delivery, efficient production flow, and continuous process improvements.

This is a 100% onsite position. Remote or hybrid work is not available.

Key Responsibilities

• Serve as the primary point of contact for assigned customer accounts.
• Manage customer requirements and provide timely updates throughout the production process.
• Coordinate purchasing activities to ensure materials are available to support production schedules.
• Monitor production timelines and proactively resolve supply chain or scheduling challenges.
• Collaborate with suppliers to improve pricing, delivery performance, and overall service levels.
• Identify opportunities to reduce material costs, shorten lead times, and optimize inventory levels.
• Work closely with Materials, Production, Engineering, Shipping, and Accounting teams to ensure smooth operations.
• Support continuous improvement initiatives that enhance efficiency, quality, and customer satisfaction.
• Participate in customer meetings and occasional travel as needed.

Qualifications

• Bachelor's Degree in Supply Chain Management, Business Administration, Operations Management, Engineering, or a related field.
• Experience in Program Management, Supply Chain, Purchasing, Procurement, Production Planning, Customer Account Management, or Manufacturing Operations.
• Strong communication, organizational, and relationship management skills.
• Proficiency in Microsoft Excel, Outlook, Teams, and ERP/MRP systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent problem-solving and decision-making skills.
• Self-motivated with strong attention to detail.
• Knowledge of inventory management, forecasting, Lean Manufacturing, Kanban, JIT, production scheduling, and continuous improvement methodologies preferred.
• Experience working in an ISO-regulated manufacturing environment is a plus.

Preferred Experience

• Manufacturing or industrial industry experience.
• Supplier management and procurement experience.
• Production scheduling and inventory planning experience.
• Advanced Microsoft Excel skills.

Benefits

• Direct Hire Opportunity
• Competitive Salary ($70,000 - $75,000)
• Monday-Friday Schedule
• Career Growth Opportunities
• Stable Manufacturing Environment
• Comprehensive Benefits Package

Location: Coal Center, PA
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Position Type: Direct Hire
Work Environment: Onsite Only (No Hybrid or Remote Options)