A growing Medical Home Care Company is seeking a compassionate and detail-oriented Patient Services Representative to support patients, healthcare providers, and internal staff. This role is responsible for handling customer inquiries, coordinating services, processing documentation, and ensuring an exceptional patient experience.

Responsibilities:

• Answer inbound calls and assist patients with questions regarding services and equipment
• Coordinate orders, deliveries, and patient care services
• Verify patient information and maintain accurate records
• Communicate with healthcare providers, insurance companies, and patients
• Process paperwork and documentation in a timely manner
• Provide professional and compassionate customer service

Requirements:

• Previous customer service, healthcare, or administrative experience preferred
• Strong communication and organizational skills
• Proficiency with computers and data entry
• Ability to multitask in a fast-paced environment
• Professional, dependable, and patient-focused attitude

Benefits:

• Full-time opportunity
• Competitive pay and benefits
• Training and career growth opportunities
• Supportive team environment
• Rewarding role helping patients access the care and equipment they need

Join our team and play a vital role in helping patients receive the services and support necessary to improve their quality of life. Apply today!