Are you a friendly, organized professional who enjoys helping others and creating a positive first impression? We are seeking a Receptionist to serve as the welcoming face of our organization. This position plays a vital role in supporting clients, visitors, and staff while ensuring daily office operations run smoothly in a fast-paced, community-focused environment.

Job Summary

• Operate and coordinate all functions of the reception desk
• Greet employees, clients, and visitors in a professional and courteous manner
• Answer, screen, and forward incoming phone calls
• Take detailed messages and manage general company email inquiries
• Assist walk-in clients with completing applications and gathering eligibility documentation
• Maintain accurate client intake logs and records
• Organize and maintain filing systems and confidential files
• Perform clerical duties including filing, copying, faxing, scanning, and data entry
• Keep the reception area and lobby clean, organized, and stocked with necessary supplies
• Monitor lobby access, maintain visitor logs, and follow building safety procedures
• Prepare the facility for daily opening and closing activities
• Sort incoming mail, handle packages, and prepare outgoing mailings
• Respond to basic inquiries regarding agency programs, services, mission, and volunteer opportunities

Experience Required

• Previous customer service experience preferred
• Previous administrative or office experience preferred
• Experience working with the public in a professional setting
• Experience handling multi-line phone systems preferred
• Experience maintaining records and filing systems preferred
• High School Diploma or GED required
• Equivalent combination of education, training, and relevant work experience will be considered

Skills & Qualifications

• Excellent verbal communication and interpersonal skills
• Strong customer service mindset with a friendly and professional demeanor
• Good organizational and time-management skills
• Strong attention to detail and accuracy
• Ability to handle multiple tasks and priorities effectively
• Comfortable using computers, phone systems, and Microsoft Office applications
• Ability to maintain confidentiality and professionalism
• Dependable, punctual, and self-motivated
• Spanish-speaking ability is a plus
• Ability to work independently and as part of a team

Location: Bloomington, IN

Pay: $16.00 per hour

Position Type: Evaluation-to-Hire

Schedule: Monday - Friday, 8:00 AM - 4:30 PM

If you enjoy helping people, staying organized, and making a positive impact in your community, we'd love to hear from you. Apply today and become an important part of a team dedicated to serving others with professionalism and care.

Ways to apply:

• Complete our online application
• Send your resume to Jobs.BloomingtonIN@ExpressPros.com
• Visit us in person at 333 E Winslow Rd, Bloomington, IN 47401

About Express Employment Professionals:

• Express can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support. Whether you're looking for a full-time position, part-time work, or a more flexible schedule, Express can assist you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions. Let us help you today!

Benefits Available to Eligible Express Associates:

• Medical Plan
• Dental Plan
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Vision/Eyewear Plan
• Life Insurance
• Prescription Drug Reimbursement
• Short-Term Disability
• Referral Bonuses