Bilingual Customer Service

Located in Phoenix, AZ

Salary: $18.00-$19.00/hour

Customer Service Representative/Front Desk 

Pay: $18–$19/hour
Schedule: Monday–Friday, 7:00 AM–3:30 PM
Bilingual English/Spanish: Highly Preferred

We’re Hiring!

Are you friendly, organized, and great with customers? We’re looking for a Customer Service Representative to join our team and serve as a key point of contact for customers by phone, email, and in person.

 

This is a great opportunity for someone who enjoys helping people, staying organized, and keeping things moving behind the scenes.

What You’ll Do

• Answer incoming calls promptly with a friendly, positive attitude

• Take customer orders by phone and in person

• Monitor and respond to customer order emails

• Enter and accurately price orders

• Assist walk-in customers with orders, paperwork, and basic product questions

• Answer basic technical questions using product information and TDS documents

• Communicate customer orders and paperwork to warehouse personnel

• Log production orders and prepare product labels

• Maintain accurate scanning and organization of Order Entry paperwork

• Contact customers when their orders are ready

• Check the mailbox daily

• Help maintain a clean, organized, and welcoming office environment

What We’re Looking For

• Excellent communication and customer service skills

• Friendly, positive attitude

• Comfortable interacting with customers by phone and in person

• Strong attention to detail and accuracy

• Basic computer skills and ability to learn new systems

• Ability to multitask and stay organized in a busy environment

• Bilingual English/Spanish highly preferred

If you’re a people person who takes pride in providing great customer service and getting the details right, we’d love to meet you!

Apply Now