Our client in Willoughby, OH is seeking a detail-oriented and organized Office Administrative Assistant to support daily office operations. This position will serve as a key point of contact for employees, customers, vendors, and visitors while providing administrative, clerical, and data entry support to multiple departments. The ideal candidate is professional, dependable, customer-focused, and capable of managing multiple priorities in a fast-paced manufacturing environment.

Essential Duties & Responsibilities

• Answer and direct incoming phone calls professionally.
• Greet visitors, customers, vendors, and applicants.
• Perform data entry and maintain accurate records and filing systems.
• Process invoices, purchase orders, packing slips, and related documentation.
• Assist with accounts payable and accounts receivable administrative tasks.
• Enter and maintain information within company ERP or business management systems.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Schedule meetings, appointments, and conference room usage as needed.
• Maintain office supplies and place orders when necessary.
• Create, update, and manage spreadsheets, reports, and correspondence using Microsoft Office.
• Support Human Resources, Accounting, Customer Service, and Operations departments with administrative projects.
• Assist with document preparation, scanning, filing, and record retention.
• Maintain confidentiality of company and employee information.
• Perform additional administrative duties as assigned.

Qualifications

Required

• High School Diploma or GED.
• Minimum 1-3 years of administrative, office support, receptionist, or customer service experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Strong data entry and computer skills.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to multitask and prioritize responsibilities effectively.
• Professional demeanor and customer service mindset.
• Reliable attendance and strong attention to detail.

Preferred

• Experience in a manufacturing, warehouse, or industrial environment.
• Familiarity with ERP systems, JobBoss, SAP, or similar software.
• Accounts Payable and Accounts Receivable support experience.
• Experience handling shipping, receiving, or logistics documentation.

Skills

• Administrative Support
• Data Entry
• Microsoft Excel
• Microsoft Outlook
• Customer Service
• Filing & Documentation
• Invoice Processing
• Scheduling
• Multi-Line Phone Systems
• Problem Solving
• Team Collaboration
• Attention to Detail

Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• 401(k)
• Career Growth Opportunities
• Stable Manufacturing Environment