Pay:  $19.00

Location: Pittston and Nanticoke

Shift: Mon - Fri 7am - 3:30pm

Position Summary

The Shipping & Receiving Clerk is responsible for coordinating inbound and outbound freight, maintaining accurate shipment records, verifying freight documentation, and supporting daily warehouse and transportation operations. This position serves as a key liaison between drivers, customers, and warehouse personnel to ensure freight is received, processed, and dispatched efficiently while maintaining high levels of accuracy and customer service.

Essential Duties and Responsibilities

• Receive, inspect, and verify inbound shipments against bills of lading, packing slips, and shipping manifests.
• Process outbound freight and ensure all shipping documentation is completed accurately.
• Schedule and coordinate customer pickups and deliveries.
• Enter shipment information into transportation management and warehouse systems.
• Track incoming and outgoing freight and update shipment status as required.
• Communicate with drivers regarding load assignments, delivery schedules, and freight discrepancies.
• Maintain accurate inventory and freight records.
• Investigate and document damaged, missing, or overage freight.
• Prepare shipping labels, manifests, and other transportation documents.
• Assist with dock operations and freight movement as needed.
• Coordinate with customers to resolve shipment issues and answer inquiries.
• Ensure compliance with company safety policies and transportation regulations.
• File and maintain records in accordance with company retention requirements.
• Support terminal operations during peak periods and provide administrative assistance as needed.

Qualifications

• High school diploma or GED required.
• Previous shipping, receiving, warehouse, transportation, or logistics experience preferred.
• Working knowledge of freight documentation, including Bills of Lading (BOLs) and shipping manifests.
• Strong data entry and computer skills.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel, and Word.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to occasionally lift up to 50 pounds.
• Ability to work in both office and warehouse environments.
• Ability to bend, stoop, and reach as needed.
• Ability to withstand varying warehouse temperatures.

Working Conditions

• Warehouse and transportation terminal environment.
• Frequent interaction with drivers, customers, and warehouse personnel.
• May require overtime, flexible scheduling, and occasional weekend work based on business needs.

Key Performance Indicators (KPIs)

• Shipping and receiving accuracy.
• Freight claim/error reduction.
• Documentation accuracy and timeliness.
• Customer service responsiveness.
• Inventory and freight record accuracy.
• Compliance with safety and company procedures.