Payroll Coordinator

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Located in Oklahoma City, OK

Salary: $55,000-$60,000.00

Coordinator, Billing/Payroll

Location: Oklahoma City, OK
Schedule: Full-Time, In-Office
Employment Type: Contract-to-Hire
Compensation: $55,000–$60,000 annually

About the Opportunity

We are seeking a detail-oriented and experienced Coordinator, Billing/Payroll to support the Payroll and Billing team. This position plays an important role in ensuring the accurate, timely, and compliant processing of weekly payroll, billing, direct deposits, and related financial transactions.

The ideal candidate will have strong payroll knowledge, excellent problem-solving skills, and the ability to work effectively in a fast-paced, deadline-driven environment. This is an excellent opportunity for someone who enjoys working with numbers, researching discrepancies, solving complex issues, and serving as a resource to internal teams and business partners.

Key Responsibilities

Payroll Processing & Administration

• Review, correct, and clear payroll processing errors and warnings.
• Review timecard information for compliance with company policies and procedures.
• Review payroll transactions and make necessary corrections or adjustments.
• Ensure payroll information is processed accurately and within established deadlines.
• Identify potential policy or procedural issues and work with internal teams to resolve them.
• Research unusual or complex payroll situations and determine appropriate solutions.
• Provide guidance and support regarding payroll-related questions and issues.

Billing

• Process and resolve billing issues in a timely and accurate manner.
• Review billing information for accuracy and compliance with established procedures.
• Research billing discrepancies and work with internal teams to resolve issues.
• Create and maintain consolidated billing accounts.
• Ensure weekly billing activities are completed accurately and on schedule.

Direct Deposit & ACH Support

• Research associate direct deposit instructions and related information.
• Investigate discrepancies involving direct deposit information.
• Respond to direct deposit questions and provide guidance regarding resolution procedures.
• Work with banking institutions and internal teams to resolve direct deposit issues.
• Assist with the transmission of direct deposit files to banking institutions.
• Review and respond to ACH notifications, returned items, and related exceptions.
• Coordinate payroll and direct deposit schedules around bank holidays.
• Communicate processing schedule changes and requirements to appropriate teams.

Correspondence & Issue Resolution

• Review correspondence and determine appropriate action.
• Respond to inquiries within the scope of the Payroll/Billing team.
• Route correspondence and information to the appropriate department or individual.
• Research and resolve issues identified through correspondence or internal inquiries.

Process Improvement

• Identify opportunities to improve payroll, billing, and operational processes.
• Recommend enhancements to existing procedures.
• Assist with developing and implementing new procedures.
• Participate in testing system enhancements, process changes, and new procedures.
• Provide feedback regarding the effectiveness of new and revised processes.
• Support management with operational improvement initiatives.

Team Support

• Provide day-to-day guidance and prioritization to Payroll/Billing team members as needed.
• Answer questions and provide procedural guidance.
• Assist team members with problem-solving and unusual situations.
• Help monitor work to ensure established deadlines and procedures are met.
• Provide training and instruction as needed.
• Escalate significant or complex issues to management when appropriate.

Additional Responsibilities

• Conduct research and participate in special projects and assignments.
• Support management with operational initiatives and department needs.
• Perform other duties as assigned.

Qualifications

Required

• 3+ years of payroll or closely related industry experience.
• Strong understanding of payroll processing, financial transactions, and related administrative procedures.
• High level of attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to research discrepancies, analyze problems, and determine appropriate solutions.
• Ability to manage multiple priorities while consistently meeting daily and weekly deadlines.
• Ability to work independently with minimal supervision.
• Strong computer skills and the ability to quickly learn payroll, billing, banking, and other business systems.
• Ability to exercise sound judgment when applying policies and procedures.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Preferred

• Some college coursework or additional education in business, accounting, finance, human resources, or a related field.
• Experience working with multi-state payroll.
• Experience with ACH, direct deposit, or banking processes.
• Experience in a staffing, payroll, billing, or shared-services environment.
• Experience supporting or providing direction to other team members.

What You'll Bring

The successful candidate will be someone who:

• Is highly organized and exceptionally detail-oriented.
• Enjoys investigating problems and finding solutions.
• Can confidently manage sensitive payroll and financial information.
• Communicates clearly and professionally with a variety of stakeholders.
• Can balance accuracy with the need to meet strict processing deadlines.
• Is comfortable navigating complex situations and exercising sound judgment.
• Adapts quickly to new systems, processes, and technology.
• Takes ownership of their work and follows through on commitments.
• Enjoys being a knowledgeable resource and supporting others.

Work Environment

This is a full-time, in-office position based in Oklahoma City. The role does not require travel.

Compensation

$55,000–$60,000 per year, depending on experience and qualifications.

 

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