TPA Collection Network Manager (Drug Testing)

Located in Temple, TX

Salary: 25.00/hr

TPA Collection Network Manager (Drug Testing)
Location: Belton, TX
Pay: Starting at $25.00/hr
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Job Type: Temp-to-Hire (Direct Hire may be considered for the right candidate)

Express Employment Professionals is hiring on behalf of a company in Belton, TX for a TPA Collection Network Manager. This position is responsible for developing, managing, and optimizing a network of drug and alcohol testing collection sites while ensuring compliance, quality service, and operational efficiency. Occasional travel may be required using a personal vehicle.

Responsibilities

Network Management & Development

• Recruit and onboard new collection sites, occupational health clinics, urgent care facilities, and independent collectors.
• Identify and close geographic coverage gaps within the collection network.
• Negotiate service agreements and pricing with network providers.
• Serve as the primary point of contact for network partners regarding operational issues and billing concerns.
• Build and maintain strong relationships with collection site vendors.

Compliance & Quality Assurance

• Ensure collection sites comply with DOT and non-DOT drug and alcohol testing requirements.
• Monitor adherence to collection procedures, chain of custody documentation, specimen handling, and alcohol testing protocols.
• Investigate collection errors and work with providers to implement corrective actions.
• Support quality assurance initiatives and continuous process improvement efforts.

Operations & Administration

• Maintain accurate provider and clinic information within internal databases.
• Track and analyze provider performance metrics, including turnaround times, accuracy, and customer service levels.
• Collaborate with internal operations and technology teams to improve processes and implement electronic testing platforms.
• Support client service needs by ensuring reliable access to testing services across the network.

Qualifications

• 3+ years of experience in network management, vendor management, operations, occupational health, drug testing administration, or a related field.
• Strong understanding of DOT drug and alcohol testing regulations preferred.
• Experience working with Third-Party Administrators (TPA), Medical Review Officers (MRO), occupational health clinics, or similar environments is highly preferred.
• Excellent negotiation, communication, and relationship-building skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Excel, databases, and CRM systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Current or previous CSAPA certification, DOT collector certification, or BAT certification is a plus.

Apply today through Express Employment Professionals to learn more about this opportunity in Belton, TX.

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