SHUTTLE BUS DRIVERS 

Duties and responsibilities

Shuttle Drivers transport specific passengers from one place to another. Your Shuttle Driver job description should reflect the specific duties and responsibilities required by your organization, which might include:

• Inspecting and preparing the vehicle before each trip
• Greeting passengers, collecting fares and taking head counts
• Driving the shuttle safely along predetermined routes and making designated stops
• Fueling and cleaning the shuttle
• Documenting data about each trip
• Communicating with dispatch and other drivers
• Ensuring the vehicle obeys all regulations, including passenger numbers
• Performing minor maintenance and reporting any issues
• Knowledge of area routes and traffic patterns.
• Good physical condition to assist with luggage and wheelchair-bound passengers.
• Excellent communication and customer service skills.

 Licenses and credentials:

• CDL Class B or Class A with Passenger (P) endorsement
• 3-year clean driving record 
• Ability to pass a background check and drug test.

COACH BUS DRIVERS

Duties and responsibilities

• Operate 45- to 57-passenger motorcoach buses on charter, tour, commuter, and scheduled intercity routes over distances of 50 to 500+ miles
• Conduct thorough pre-trip inspections covering brake systems, tires, lights, fluid levels, windshield, emergency equipment, and passenger amenities
• Greet passengers at departure, brief them on safety features, and manage loading in an organized and professional manner
• Navigate multi-state routes using GPS, road atlases, and advance trip planning to meet schedule requirements and avoid low-clearance routes
• Maintain DOT hours-of-service compliance through accurate ELD records; plan fuel stops and rest breaks within regulatory and schedule constraints
• Communicate with dispatch, tour directors, and event coordinators on schedule status, passenger counts, and any in-route changes
• Manage passenger conduct on the vehicle when safety or comfort issues arise; de-escalate conflicts professionally
• Coordinate overnight trip logistics: hotel check-in assistance, luggage unloading, next-day departure timing, and coordination with tour guides
• Complete post-trip vehicle inspection reports documenting any mechanical defects or damage discovered during the trip
• Maintain knowledge of applicable state traffic laws, restricted routes, and permit requirements for oversized or special vehicles