Customer Service Respresentative

Located in Milwaukee, WI

Salary: $20/hr

Customer Service Support

Well established and growing company located in West Milwaukee is looking for a Customer Service Guru to join their team and help deliver outstanding service by supporting order entry, quotes, and customer communications in a fast-paced environment.

 

About the Role We’re looking for a detail-oriented, customer-focused professional to support our sales and customer service team. In this role, you’ll help process orders and quotes, respond to customer inquiries, and ensure a smooth experience from request to resolution. This is a great opportunity for someone who enjoys working collaboratively, staying organized, and making a direct impact on customer satisfaction.

 

What You’ll Do

• Partner with the sales and customer service team to keep daily operations running smoothly.
• Enter customer orders accurately and promptly.
• Prepare and process quotes while building knowledge of products and vendor tools.
• Respond to incoming calls and customer inquiries with professionalism and urgency.
• Deliver a high level of service to both internal and external customers.
• Help prioritize requests, manage multiple tasks, and meet deadlines in a fast-paced setting.
• Build positive working relationships with teammates, customers, and managers.
• Support team goals and contribute to a collaborative, service-driven culture.

What We’re Looking For

• Strong customer service mindset and a commitment to creating a positive customer experience.
• Proficiency with Microsoft Office and comfort learning internal systems and software.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to resolve issues effectively and professionally.
• Effective time management and organizational skills, with the ability to handle multiple priorities.
• Problem-solving skills and the ability to interpret information and respond to customer needs.
• Ability to work well under pressure while maintaining accuracy and attention to detail.

Experience

• 1–2 years of experience in customer service, sales support, administrative support, or a related role preferred.

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