Customer Service Representative

Top Job

Located in Morgantown, PA

Salary: $19/Hour

Express is seeking a detail-oriented and organized Customer Service Representative to support daily customer communications and administrative operations for a client in Morgantown. This role focuses primarily on handling customer inquiries, managing shared communications, and assisting with order-related support tasks.

 

The ideal candidate is professional on the phone, highly organized, and comfortable working in a fast-paced office environment.

 

Customer Service Representative 

Pay: $19.00/hr

Shift: 1st Shift Monday - Friday 9:00 AM-3:00 PM

Location: Morgantown, PA

 

Responsibilities of the Customer Service Representative :

• Answer incoming customer calls, primarily order status inquiries
• Use the Deacom system to quickly look up and provide order information
• Manage and organize the shared company email inbox
• Send invoice requests and order acknowledgements to customers
• Assist with status reports by retrieving information from Deacom
• Update and maintain spreadsheets with accurate order data
• Other duties as assigned 

Qualifications of the Customer Service Representative :

• High School Diploma or equivalent required

• 2+ year of prior administrative or customer service experience 

• Proficiency in Microsoft Office (especially Excel and Word)

• Strong computer knowledge required 

• Must have your own transportation 
• Must be able to read, write, and speak English

 

If interested, please submit your application! Already registered with Express? Give us a call at 610-750-7898 and let us know that you're interested!

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