Administrative Assistant

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Located in Acton, MA

Salary: $23-$25/hr

We are seeking an Administrative Assistant for a financial services firm in Acton, MA. This role provides day-to-day administrative and customer service support, including communications, recordkeeping, scheduling, and general office operations.

 

Responsibilities

  • Answer phones and emails and direct inquiries to the appropriate department.
  • Greet and assist customers, dealers, and visitors.
  • Schedule appointments and meetings and assist with calendar management.
  • Maintain organized electronic and physical customer and company records.
  • Prepare correspondence, letters, reports, and other documents.
  • Enter and update customer and account information in company systems.
  • Assist with billing, invoicing, and basic bookkeeping tasks as needed.
  • Order office supplies and coordinate with vendors.
  • Handle incoming and outgoing mail, deliveries, and courier services.
  • Provide administrative support to other departments and assist with special projects.

 

Qualifications

  • High school diploma or equivalent required; Associate’s degree preferred.
  • 1+ years of administrative or office experience.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Experience using CRM, loan servicing, or similar business software preferred
  • Experience in auto finance, lending, financial services, or a dealership environment is a plus.

 

Schedule: Monday–Friday, 9AM–5PM, plus every other Saturday, 9AM–1PM. Schedule is adjusted during Saturday weeks to maintain a 40-hour workweek.

 

Pay: $23–$25/hr DOE

 

Benefits

401(k), health insurance, dental insurance, vision insurance, annual bonus, flexible spending account, paid holidays, and paid time off

 

If interested, please send resume to jobs.actonma@expresspros.com

 

Express Office: Acton
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719
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