Seeking qualified communications systems technician

WHAT YOU WILL BE DOING: 

• Installing, programming, and maintaining complex communication equipment to get customers up and running. 
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.  
• Assisting and collaborating well with the team, the Service Manager, and the customer. 
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment. 
• Completing assigned tickets properly and on time. 
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates. 
• Serving in an on-call rotation and providing 24/7 technical support.

WHAT YOU WILL BRING TO THE TEAM: 

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. 
• Team-focused with a passion to meet customer needs. 
• Strong communications skills for end users and third parties.
• Resourceful technicians sometimes need assistance/guidance from others. 
• Understanding of / willingness to learn two-way radio theory. 
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters. 
• Proficiency with Microsoft Office.
• A valid driver’s license. 
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or an applicable subject, preferred.  
• P25 and/or MotoTRBO experience, preferred. 
• CET certification, preferred.  

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: 

The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.  

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. 

On-call for critical systems maintenance may be required. First shift hours Monday–Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules. 

TRAVEL REQUIREMENTS: 

Travel as necessary to support company and customer needs.