CSR/Dispatcher

Location: Moore, OK
Pay: $17.00/Hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time

Position Overview

A local towing company in Moore is seeking a highly organized and dependable CSR/Dispatcher to join their team. This position will be responsible for assisting customers, coordinating towing requests, maintaining accurate information, and dispatching calls to drivers.

Essential Job Functions

Answer incoming customer calls in a professional and courteous manner
Gather and accurately enter customer and vehicle information
Track customer requests and towing assignments
Assign calls and towing requests to appropriate drivers
Perform daily data entry and maintain accurate records
Work within multiple computer systems and databases simultaneously
Update and maintain customer and vehicle information
Retain and recall important information to assist customers and drivers
Maintain organized and accurate records
Provide excellent customer service throughout the dispatch process

Requirements

Strong customer service and communication skills
Excellent organizational skills and attention to detail
Ability to multitask and work with multiple systems at once
Strong data entry and computer skills
Ability to quickly learn and retain information
Reliable attendance and punctuality

How to Apply:

Email your resume to payroll_a72@expresspros.com

Express Employment Professionals, 2424 Springer Dr. Ste. 103, Norman, OK 73069

For more information, call (405) 366-6060

Express Office: Norman (Oklahoma City Metro)/Pauls Valley

2424 Springer Drive

#103

Norman, OK 73069

Email us

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