NOW HIRING: Manufacturing Customer Service / Administrative Specialist
📍 Maple Park, IL, near Elburn
💰 $27.00 - $30.00 per hour, based on experience
🕖 Monday - Friday | 7:00 a.m. - 3:30 p.m.
🍽️ 30-minute lunch
✅ Full-Time | 1st Shift | Hiring ASAP
Are you an experienced administrative professional who is organized, detail-oriented, and great at multitasking?
We are hiring ASAP for a Manufacturing Customer Service / Administrative Specialist in Maple Park, IL! This is a full-time office position within a manufacturing environment and is an excellent opportunity for someone who enjoys staying busy, communicating with customers, and handling a variety of administrative responsibilities.
While previous manufacturing office experience is preferred, it is NOT required. We are primarily looking for someone with strong administrative skills, excellent communication abilities, and the ability to successfully manage multiple priorities throughout the day.
What You'll Be Doing
- Answer incoming phone calls and assist customers with questions and requests
- Monitor and respond to customer emails
- Greet and assist occasional visitors and walk-ins
- Process customer orders and review information for accuracy
- Prepare and organize shipping paperwork and related documentation
- Communicate order, shipping, and delivery information to customers
- Coordinate with production, shipping, and other departments
- Perform accurate data entry and maintain customer records
- Maintain spreadsheets and other office documentation
- Assist with order changes, cancellations, returns, and customer requests
- Handle filing and general administrative duties
- Manage multiple priorities while maintaining accuracy and professionalism
What We're Looking For
- Previous administrative, customer service, order processing, or office experience
- Strong organizational and multitasking skills
- Excellent written and verbal communication
- Strong attention to detail and accuracy
- Comfortable handling phones, emails, paperwork, and computer-based tasks
- Experience with spreadsheets, email, PDFs, and general office software
- Professional and friendly when communicating with customers and coworkers
- Dependable with a strong work ethic and attendance
- Ability to work independently and prioritize daily responsibilities
- Previous office experience within a manufacturing company is preferred, but not required
Please call Express Employment Professionals North Aurora at 630-429-9113.
