Estate Manager

Located in San Jose, CA

We are hiring for Estate Manager for our client located in Saratoga 

Position Overview

A private ultra-high-net-worth household is seeking an experienced Estate Manager to oversee the day-to-day operations of a high-end private residence and property.

The Estate Manager is responsible for directing and overseeing the operations of the estate.

 

Key Responsibilities

Estate Operations

• Oversee daily operations of a high-end private estate in Atherton.
• Ensure the property is maintained to an exceptional standard at all times.
• Manage household readiness, maintenance schedules, service quality, and operational priorities.
• Identify issues early and resolve them proactively before they require principal involvement.
• Maintain a structured system for property operations, follow-ups, issue tracking, and closure.
  
  

Staff Management

• Direct, supervise, and evaluate household staff and onsite service personnel.
• Set clear expectations, workflows, standards, and accountability.
• Monitor staff performance, service quality, punctuality, professionalism, and execution.
• Support training, corrective follow-up, and continuous improvement of household operations.

Vendor Management

• Manage vendors and service providers, including maintenance, landscaping, pool, HVAC, security, repairs, specialty contractors, and other estate-related vendors.
• Coordinate vendor schedules, access, service quality, follow-up, and issue resolution.
• Ensure vendors meet household standards and complete work properly and on time.
• Maintain vendor records, service history, and recurring maintenance schedules.

Project Management

• Manage estate-related projects, repairs, upgrades, maintenance tasks, and operational improvements.
• Track timelines, owners, vendors, costs, risks, and completion status.
• Ensure projects are completed properly, efficiently, and with minimal disruption to the household.
  
  

Communication & Reporting

• Provide concise, organized, and solution-oriented updates to management and principals when needed.
• Exercise discretion in determining when and how to escalate household issues.
• Escalate appropriately with clear options and recommendations.
• Maintain discretion and professionalism in all communication.
• Protect the privacy, confidentiality, and preferences of the household.

Requirements

• Bachelor’s degree preferred.
• 5+ years of experience managing large, high-end private residences, private estates
• Proven experience managing household staff, vendors, maintenance, service standards, and daily estate operations.
• Strong project management and people management skills.
• Proven ability to build or operate SOPs, checklists, quality control systems, vendor logs, staff schedules, trackers, and escalation protocols.
• Exceptional communication skills in English, both written and verbal.
• Technologically proficient shared calendars, trackers, task management tools, and practical AI tools.
• Strong analytical, learning, communication, prioritization, multitasking, and problem-solving skills.
• Highly organized, detail-oriented, proactive, and able to anticipate issues before they escalate.
• Strict adherence to confidentiality and privacy.
• Must be legally authorized to work in the United States and able to pass extensive background checks.
• Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.
• Valid driver's license with a clean record; reliable transportation for daily commute to Saratoga CA.
• Seeking a long-term commitment.

This is direct hire 

 

The client is open to part time to full time

Part time Pay Range based on experience $55.00-$72.00HR

Full Time Pay Range based on experience $125K-$155K

 

Please send resume to jobs.sanjoseca@expresspros.com

 

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