Sales Service Specialist

Top Job

Located in Yuba City, CA

Salary: 23

Key Responsibilities

• Process and monitor customer orders in SAP, ensuring accurate pricing, promotions, inventory, master data, delivery, and invoicing.
• Communicate with customers, brokers, and sales teams to resolve order issues and respond to inquiries.
• Monitor daily reports and identify issues related to order fulfillment, delivery dates, pricing, promotions, and inventory.
• Provide administrative support to the Sales team, including spreadsheets, reporting, and historical sales/order data.
• Maintain customer profiles, order records, and audit files with accurate account and product information.
• Provide information on production schedules and inventory levels and assist with department coverage and cross-training.

MINIMUM QUALIFICATIONS

Knowledge/Skills: 

• Experience processing orders in a service capacity environment involving successful interface with commercial based customers.
• Intermediate skill level in the proficiency of using a personal computer, Word, Excel, and e-mail system. Prefer SAP experience. Data entry with high level of accuracy.
• Working knowledge of inventory, production and supply chain processes.
• Prefer experience with manufacturing, logistics and/or processing facility, food or agricultural industry.
• Ability to communicate effectively via verbal, written and electronic manner.
• Ability to meet deadlines.
• Ability to successfully prioritize.
• Ability to maintain and respect confidentiality of privileged information.
• Strong attention to detail
• Bilingual preferred.

Education and Experience: 

• Must be able to multi-task.
• Requires strong time management skills.
• Must pass post-offer, pre-employment testing, including: background check & drug screen
• Experience working with spreadsheets.

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