Load Coordinator

Located in Glendale, AZ

Salary: 24.00

Load Coordinator

 

Shop floor control, shipping load coordinator, sub-shipping coordinator, cycle counting with substantial analysis and
problem solving, or dispatch work. Communicates schedules, load/shipping instructions, inventory issues and
solutions as needed to provide direction to others. Requires thorough product knowledge. Inspects parts as
necessary for defects, reports quality issues and shortages to supervision. Maintains all required records

 

 

Core Skills

 

1. Planning and Organization

• Ability to prioritize multiple loads simultaneously.

• Manage changing priorities without disrupting operations.
• Coordinate dock doors, labor, and equipment utilization.

2. Communication Skills

• Communicate clearly with carriers, drivers, warehouse teams, and leadership.
• Provide timely updates on delays and operational issues.
• Resolve conflicts professionally and quickly.
• Deliver concise shift handoff information.

3. Problem-Solving and Decision-Making

• Respond quickly to missed appointments, late trucks, and freight issues.
• Develop contingency plans when schedules change.
• Make sound decisions under pressure.
• Identify root causes of recurring operational problems.

4. Transportation Knowledge

• Understanding of:
• Route planning
• Carrier operations
• Shipping documents
• DOT considerations
• Freight classifications
• Trailer capacity and cube utilization

5. Warehouse Operations Knowledge

• Understanding of:
• Cross-dock processes
• Receiving and shipping operations
• Load sequencing
• Dock flow management
• Material handling equipment
• Safety requirements

6. Attention to Detail

• Verify load accuracy.
• Review BOLs, manifests, and shipping paperwork.
• Monitor freight discrepancies.
• Ensure proper scans and system transactions.

7. Time Management

• Meet strict shipment departure times.
• Maintain dock throughput.
• Balance urgent issues while managing routine tasks.
• Avoid delays that impact customer service.

Technical Skills

Systems Proficiency

• Warehouse Management Systems (WMS)
• Transportation Management Systems (TMS)
• ERP systems
• Microsoft Excel
• Outlook and Teams
• Freight tracking platforms

Data Analysis

• Review load metrics.
• Track service performance.
• Identify bottlenecks.
• Analyze labor and transportation efficiency.

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